Payment Information

1. Accepted Payment Methods

We accept the following secure payment methods for your convenience:

• Credit and Debit Cards (Visa, MasterCard, American Express, Discover)
• PayPal
• Apple Pay / Google Pay (where available)
• Shop Pay
• Other local or international gateways displayed at checkout

All transactions are processed securely through authorized payment providers.
We do not store or have access to your full credit card information at any time.

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2. Payment Security

InnovaStep uses SSL encryption and trusted payment processors to ensure your payment data remains fully protected.
All information transmitted during checkout is encrypted for maximum security.

We comply with PCI DSS (Payment Card Industry Data Security Standard) requirements to maintain the highest level of payment protection.

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3. Currency

All prices are displayed in USD (United States Dollars) unless otherwise specified at checkout.
If your bank account or card uses a different currency, your provider will automatically convert the amount according to the current exchange rate.

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4. Payment Authorization

When an order is placed, your payment method is authorized immediately.
In some cases, your bank may apply a temporary hold until the transaction is fully processed and confirmed by InnovaStep.

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5. Failed or Declined Payments

If your payment is declined:

• Verify that your billing information matches your bank details
• Try another payment method
• Contact your bank to confirm authorization

If the issue continues, please reach out to us at info@innovastep.shop for assistance.

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6. Fraud Prevention

To ensure customer safety, all orders are automatically screened for potential fraud.
Suspicious or high-value transactions may require additional verification before shipment.

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7. Taxes and Duties

Prices do not include customs duties or import taxes.
Depending on your country or region, these fees may be applied on delivery and are the customer’s responsibility.

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8. Contact Us

For any questions or concerns regarding payments, please contact:
📧 info@innovastep.shop